Client Contract Terms & Conditions

Welcome to Bharat Nursing Bureau. By using our services, you agree to the following terms and conditions:

1.Personal Responsibility
Clients are requested to take proper care of their cash, jewellery, documents, mobile phones, and other valuable items. Bharat Nursing Bureau shall not be held responsible for any loss, theft, or damage to personal belongings. 

2. Staff Conduct

If you have any concerns regarding the conduct of our staff, please inform us immediately. In serious cases, clients may file a police complaint and provide supporting evidence as required by law.

3. Handling Money and Valuables

Clients are advised not to entrust money, jewellery, bank cards, passwords, or valuable items to staff members. Bharat Nursing Bureau will not be responsible for any losses arising from such arrangements.

4. Complaints and Grievances

Any complaints regarding staff behaviour, discipline, performance, or service quality should be reported to Bharat Nursing Bureau promptly so that appropriate action can be taken.

5. Staff Privacy and Direct Employment

The contact details of our staff are provided solely for service-related communication. Clients must not hire, engage, or employ our staff directly without the knowledge and consent of Bharat Nursing Bureau.

6. Food and Accommodation

For 24-hour service assignments, clients are required to provide reasonable meals and basic facilities necessary for the staff member to perform their duties effectively.

7. Salary and Payment Policy

Salary payments and service charges must be handled through Bharat Nursing Bureau. Clients should not make direct salary payments to staff members without prior approval, as agency service charges and commissions are included in the agreed payment structure.

8. Record Maintenance

Bharat Nursing Bureau maintains service records and attendance information for administrative and operational purposes.

9. Communication

If you experience any issues or require assistance, please contact Bharat Nursing Bureau immediately through WhatsApp or phone so that we can resolve the matter as quickly as possible.

10. Limitation of Liability

Bharat Nursing Bureau acts as a service provider and placement agency. While we make every effort to provide qualified and reliable staff, we shall not be liable for circumstances beyond our reasonable control.

By contacting Bharat Nursing Bureau through phone, WhatsApp, email, website  or by availing any of our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.